At Southern Cal Moving & Storage, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, services, and communication channels.

1. Information We Collect

We collect the following types of information when you interact with our website or services:

Personal Information: Name, phone number, email address, postal address, and moving details when you request a quote or book a service.

Usage Data: IP address, browser type, device information, pages visited, and the time/date of visits.

Communication Data: Information shared during customer service calls, emails, or text messages.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and manage moving and storage services

To respond to inquiries or customer service requests

To send service updates, confirmations, or scheduling changes

To improve the functionality of our website and services

For legal compliance and security purposes

3. Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to improve user experience and analyze website traffic. You may choose to disable cookies through your browser settings, but this may impact site functionality.

6. Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

You have the right to:

Access and review your personal information

Request corrections to your information

Request deletion of your data, subject to legal obligations

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date.